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Security & Privacy

PRIVACY POLICY

We take our Customers privacy and security very seriously and we are 100% committed to providing our Customers with a safe, secure shopping environment. 

We are committed to protecting your privacy.  It is important that you understand how we look after your personal data and how we meet our obligations to you under the Data Protection Rules and Regulations (GDPR) legislation 2018.

If you have any questions in relation to this policy or generally how your personal data is processed by us please contact us at S K Camping and Leisure Ltd, Eastbourne Road, South Godstone, Surrey  RH9 8JE; by email info@skcamping.com or by phone on 01342 893881.

This policy applies to any personal data that we collect about you in the following way:

Via this website - When volunteered: name, phone number, email address, postcode, opt-in consent to send promotional emails/newsletter via post or email.  Payments online are done through the following two platforms:  Sagepay and Paypal.  Their privacy policy can be viewed by visiting their website.

In-store customers -  Purchase details, order reference, price paid, date of transaction, individuals images captured on in-store CCTV.  When volunteered: name, address (and delivery address if different), phone numbers and email address.

Finance Customers – Details of goods, order reference, price, date of application, name, address, delivery address if different, phone numbers, email address, income details, previous addresses, occupation, marital status, employers details, bank account details, details of existing financial commitments, application ID number, Approval Status (regarding finance request with Klarna finance provider), sum borrowed, interest amount.

From current and prospective customers via marketing activities, email address, opt-in consent to be sent occasional emails featuring new product, promotions, events.  Consent can be withdrawn at anytime by emailing us at info@skcamping.com.

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service - particularly for the following reasons:

    -for the fulfilment of contractual obligations and internal record-keeping (for instance, if you ask us to deliver products to your home and we out-source that service to a courier, it would be one of the following companies: DPD, DPD Local or UKMail.  Their Privacy Policy can be viewed by visiting their website.

    -to improve our product and service offering (for instance, we may assist you in applying for finance to purchase goods, in which case all of your necessary personal information would be passed on to our specialist provider, Klarna Ltd, whose Privacy Notice can be viewed by visiting their website.  With such a transaction, we only keep your basic customer details, name, address, phone numbers, email address, order number, product price etc – NOT your private financial and income details).

    -we may contact you by email, phone or email in the course of fulfilling your orders.

    -we may use the information to automatically customise the website according to your interest.

    -upon request, we may provide in-store CCTV footage to the Police for the purpose of crime detection and prevention.

    We will not give your personal information to third parties unless we have your permission or are required by law or have contractual obligation to do so.  We may use your personal information to send your promotion information we think you may find interesting only if you consent (Opt In) for this to happen.

    This privacy policy may change from time to time inline with legislation or industry developments.  We will not explicitly inform our website users of these changes.  Instead, we recommend that you check this page occasionally for any policy changes.

     

    S.K. Camping and Leisure Ltd
    Eastbourne Road
    South Godstone
    Surrey
    RH9 8JE

    Tel:  01342 893881

    Fax:  01342 893991

    Email:  info@skcamping.com

    Company Name:  S.K. Camping and Leisure Ltd

    Company Number: 05955789